Why did I get a toll violation?
- A toll evasion violation occurs when a driver uses the
ExpressLanes without a properly mounted transponder associated
with a valid FasTrak® account (CVC 23302 et al). The registered
owner of the vehicle is issued a toll evasion violation notice
according to CVC 40250.
What is the penalty for a toll evasion violation?
The initial violation notice includes a $25 penalty. If the
violation notice is unpaid after 30 days, a second delinquent
notice will be sent and an additional delinquent penalty of $30
will be assessed.
Toll plus $25 penalty
Toll plus $55 ($25 penalty,
plus $30 delinquent penalty)
How can I resolve a violation?
You have several options for resolving a toll evasion violation
issued by the Metro ExpressLanes:
- Pay the amount due – remit payment
immediately using one of the following payment options:
to Pay Online – You will need your violation
number and license plate information.
- Pay by Mail – Include the violation
number on the check/money order. Please do not send cash.
- Metro ExpressLanes
PO Box 3339
Gardena, CA 90247
- Metro ExpressLanes FasTrak customers
to add the plate to your account with an
effective date prior to the date of the violation.
- Contest the violation – the reverse
side of the violation notice contains instructions for
contesting a violation. You can either complete the Affidavit of
Non-Liability or request an Investigative Review. You can also
contest the violation online.
Please include a detailed explanation of your contest reason,
your email address and a phone number.
I’m a Metro ExpressLanes
FasTrak Customer and received a violation. What should I do?
If your FasTrak account is with the Metro ExpressLanes and you
received a violation notice, it is because either the license
plate shown on the violation was not listed on your account at the
time of the violation, or your account did not have sufficient
funds to pay the toll. Make sure your account is up-to-date.
You can also resolve it by mailing the completed Account Holder
section on the violation notice prior to the due date and
submitting it to the address indicated on the notice.
- To add a license plate to your account, login to your
and add the plate to your account with an effective date prior
to the date the violation occurred. The toll amount for the
violation will be deducted from your FasTrak account within 48
hours and the penalty will be waived.
- If your account balance is not sufficient please make a
Note that your account must have a pre-paid toll balance
sufficient to cover the toll portion of the outstanding
I was carpooling, why did I receive a violation?
- All vehicles (including carpoolers) traveling in the
ExpressLanes are required to have a transponder. If you used the
ExpressLanes without a transponder, a photograph of your vehicle
license plate was taken and a violation notice was sent to the
registered owner. To avoid having future violations issued, we
suggest that you open a FasTrak® account and have the toll amount
paid to your account. Carpoolers should have a FasTrak Flex to
receive a toll free trip.
What if I receive a violation for a vehicle that
- If the vehicle was sold before the time of the violation,
you simply return the payment coupon on the Violation Notice with
a copy of the bill-of-sale. The bill-of-sale should include the
date the vehicle was sold, and the name and address of the person
to whom you sold the vehicle.
What if I receive a violation for a vehicle that
- You will need to send a copy of the police report to the
address indicated on the Violation Notice and the violation will
What happens if I don't pay my toll violation?
- Toll violations are civil infractions. They do not affect
your driving record, but the California Vehicle Code does permit
the withholding of vehicle registration, civil judgments and other
collection actions as provided by law. The Metro ExpressLanes
first action is to attach delinquent penalties to the associated
vehicle registration. If a vehicle registration withholding is not
successful, balances are subject to be forwarded to a collection
How can Metro put a hold on my DMV vehicle
Section 40267 of the California Vehicle Code authorizes toll
evasion penalties and fees to be placed on vehicle registration. A
$3 administrative fee is added to each toll violation. You may pay
violations that are placed on your vehicle registration either
directly to the DMV with your vehicle registration, or to the Metro
ExpressLanes Customer Service Center. A daily update of your
payment transactions is performed between the DMV and the Metro
Who enforces traffic laws on the Metro
- The California Highway Patrol (CHP) enforces all traffic
laws on the Metro ExpressLanes.
This is a sample of the Affadavit of Non-Liability that can be found
on the reverse side of a Violation Notice.
This is a sample of the request for an Investigative Review that can
be found on the reverse side of a Violation Notice.