Transponder Replacement:
By the end of the year, you will have received an email or letter regarding a mandatory transponder replacement.
- There is no cost to you for the transponder exchange and any existing transponder deposits in your account will automatically transfer to the new transponder(s).
- Your new transponder(s) will arrive already activated and ready for use. Please promptly remove the old transponder(s) from your vehicles and install the new transponder(s) to avoid toll violation fees and penalties.
- The new transponder(s) will no longer beep when driving on any FasTrak roadway.
- The transponder may be placed in any vehicle on your FasTrak account. Please login to make sure your vehicle license plate(s) are up to date.
- Your old transponder(s) will automatically be deactivated shortly after the new transponder(s) arrive. Please dispose of your old transponder(s) responsibly when the new transponder(s) arrive. Visit metroexpresslanes.net/disposal for disposal guidelines; or simply stop by one of our in-person service centers after you get the new ones.
Mounting Instructions:
- PREFERRED POSITIONS Place the FasTrak Flex at least 1 ½” from the top edge of the windshield in the center behind the mirror, or mount to the lower left of the windshield 1 ½” from the side of the windshield and 1 ½” from the bottom of the windshield. ALTERNATE POSITION If the preferred positions do not work, please mount to the lower right of the windshield, 1½” from the side of the windshield and 1½” from the bottom of the windshield. For more information, refer to our FasTrak Flex Mounting Instructions page.
Old Transponder New Transponder