Metro ExpressLanes does NOT send out text messages asking for sensitive information or requesting payment. If you receive a text message regarding tolls or violations, please do not respond to the message, do not click any links in it, and do not use any contact information provided in it. Please contact Metro ExpressLanes Customer Service at (877) 812-0022 if you have questions.
Transponder Disposal
If you have an old square transponder and have received a new smaller rectangular transponder to replace it, you can dispose of your old square transponder at a local household electronic waste (e-Waste) recycling center or e-Waste recycling event, or alternatively you can return it directly to us at one of our ExpressLanes Service Centers. For more information about either of these options, see below.
Disposal Options
To find your nearest e-Waste recycling center, visit the CalRecycle webpage.
To return your old square transponder to us by mail, send it to:
Metro ExpressLanes PO Box 3339 Gardena, CA 90247
To return your old square transponder to us in person, visit us at one of our Metro ExpressLanes Service Centers:
Metro ExpressLanes Service Center – Torrance 20101 Hamilton Ave, Ste 100A Torrance, CA 90502
Metro ExpressLanes Service Center – El Monte 3501 Santa Anita Ave El Monte, CA 91731